I am posting this review to express my sincere appreciation for the excellent customer service skills that both you and Susan have shown. Customer service skills are rare these days. I came to aajj.net because of experiencing poor customer service from another internet eyeglasses company. Even though the other company was a little cheaper, I canceled my order because customer service is important to me. I have not been disappointed. Having been a Customer Service Manager for an Internet Advertising Company in the past, I am really in tune to customer service skills and would be pleased to have employees like both you and Susan. I will be recommending aajj.net to others. Thank you! Please pass this along to both Susan and to both your supervisor and hers as I do not have their email addresses. Again, thank you!