I placed an order with Lancy yesterday & I just wanted to thank you both for the excellent service! Susan, thank you for calling me to thank me for placing an order with aajj.net. That little personal touch goes a long way with me. Lancy thank you for being on top of your game! Not only were you very knowledgeable & helpful, you were the best person in customer service that I've dealt with in a VERY Long Time! So many people now are very lacking in great customer service & working with you was refreshing! I didn't get the run around! So ladies, thank you both!